Article 1 (Purpose)
These Terms and Conditions are intended to define the rights, obligations, and responsibilities of the website (“Site”) operated by AK Entertainment and its users in relation to the internet services (“Services”) provided through the Site. ※ These Terms also apply, to the extent that they do not contradict their nature, to electronic commerce conducted via PC communications, wireless networks, and similar means.
Article 2 (Definitions)
①“Site” refers to a virtual business space established by the company to allow users to trade goods or services (“Products, etc.”) using computers or other information and communication devices, and also refers to the business operator managing the Site.

②“User” means any person who accesses the Site and receives the services provided by the Site in accordance with these Terms, including both members and non-members.

③“Member” refers to a person who has registered as a member of the Site and can continuously use the services provided by the Site.

④“Non-member” refers to a person who uses the services provided by the Site without registering as a member.

Article 3 (Specification, Explanation, and Amendment of the Terms)
①The Site shall post these Terms, the company name, representative’s name, business address (including the address for consumer complaints), phone number, fax number, e-mail address, business registration number, mail-order business registration number, and personal information manager information on the initial service screen (front page) so that users can easily view them. However, the contents of the Terms may also be viewed through a linked screen.

②Before a user agrees to the Terms, the Site must provide a separate link or popup screen for users to confirm important details such as withdrawal of subscription, delivery responsibilities, and refund conditions.

③The Site may amend these Terms within the scope that does not violate relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Basic Act on Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Framework Act on Consumers.

④When the Site revises the Terms, it shall specify the effective date and reason for amendment and notify users by posting the current and revised Terms on the initial screen from seven (7) days prior to the effective date until the day before implementation. However, if the amendment is unfavorable to the users, at least thirty (30) days’ prior notice shall be given. In this case, the Site shall clearly display the differences between the current and revised Terms for easy comparison.

⑤The revised Terms shall apply only to contracts concluded after the effective date, and contracts concluded prior to that date shall be governed by the previous Terms. However, if a user who has already entered into a contract wishes to be bound by the revised Terms, and sends a request within the notification period and the Site agrees, the revised Terms shall apply.

⑥Matters not provided for in these Terms or interpretations thereof shall be governed by relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, and the guidelines and customary practices established by the Fair Trade Commission.

Article 4 (Provision and Modification of Services)
①The Site performs the following functions:
1. Provision of information on goods or services and conclusion of purchase contracts
2. Delivery of goods or services for which purchase contracts have been concluded
3. Other tasks as determined by the Site

②The Site may change the contents of goods or services to be provided under future contracts if such goods or services are out of stock or if there are changes in technical specifications. In such cases, the Site shall immediately announce the details of the changed goods or services and the date of provision where the current goods or services are displayed.

③If the Site changes the agreed-upon service due to reasons such as stock shortages or changes in technical specifications, it shall immediately notify the user at the address available to the Site.

④In the case of the preceding paragraph, the Site shall compensate users for damages caused by such changes, unless it proves that there was no intention or negligence on its part.

Article 5 (Service Interruption)
①The Site may temporarily suspend the provision of services in the event of maintenance, replacement, malfunction, or interruption of communication facilities.

②The Site shall compensate users or third parties for damages caused by temporary service interruptions, unless the Site proves that it was not intentional or negligent.

③If services cannot be provided due to business transition, discontinuation, or mergers, the Site shall notify users as stipulated in Article 8 and compensate consumers according to the conditions initially presented. If no compensation standards are provided, the Site shall pay users in cash or equivalent goods for any remaining mileage or points.

Article 6 (Membership Registration)
①Users apply for membership by filling out the registration form set by the Site and indicating consent to these Terms.

②The Site shall approve membership registration for applicants unless they fall under any of the following:
1. Applicants whose membership has been previously revoked under Article 7(3), except when three years have passed since such revocation and the Site has approved re-registration.
2. Applicants who have provided false, omitted, or incorrect information.
3. Applicants whose registration is deemed to cause significant technical difficulty for the Site.

③The membership contract becomes effective when the Site’s approval reaches the member.

④Members must promptly notify the Site of any changes to their registration information through modification procedures or similar methods.

Article 7 (Withdrawal and Disqualification of Membership)
①Members may request withdrawal from the Site at any time, and the Site shall process such requests immediately.

②The Site may restrict or suspend membership in the following cases:
1. False information provided at registration
2. Failure to pay for purchased goods or other debts owed to the Site
3. Disruption of other users’ use of the Site or theft of information
4. Use of the Site for unlawful purposes or actions against public order and morals

③If the same violation is repeated twice or not corrected within 30 days after restriction or suspension, the Site may terminate the membership.

④When membership is terminated, the Site shall delete the registration after notifying the member and giving at least 30 days for explanation.

Article 8 (Notice to Members)
①Notices from the Site to members may be sent to the e-mail address designated in advance by the member and agreed upon with the Site.

②For general notices to an unspecified number of members, the Site may substitute individual notice by posting on the Site’s bulletin board for at least one week. However, individual notice shall be given for matters significantly affecting specific members.

Article 9 (Purchase Application and Consent to Provide Personal Information)
①Users shall apply for purchases on the Site using methods similar to the following, and the Site shall provide the following information in an easily understandable manner:
1. Search and selection of goods or services
2. Entry of recipient’s name, address, phone number, e-mail (or mobile number)
3. Confirmation of Terms, withdrawal rights, shipping fees, installation costs, etc.
4. Indication of consent to the Terms and confirmation (e.g., mouse click)
5. Submission and confirmation of purchase request
6. Selection of payment method

②If the Site needs to provide a buyer’s personal information to a third party, it must notify the buyer of 1) the recipient, 2) the purpose of use, 3) the items provided, and 4) the retention period, and obtain consent. The same applies if any of these details change.

③If the Site outsources personal information processing to a third party, it must inform the buyer of 1) the contractor and 2) the scope of entrusted work, and obtain consent. However, if outsourcing is necessary for contract performance and service convenience, such notification may be given via the privacy policy instead of separate consent procedures, as permitted by law.

Article 10 (Formation of Contract)
①The Site may refuse to accept a purchase application as described in Article 9 under the following circumstances. However, when contracting with a minor, the Site shall notify that the contract may be canceled by the minor or their legal representative if consent is not obtained.
1. False, incomplete, or incorrect information in the application
2. Purchase of goods or services prohibited under the Youth Protection Act (e.g., tobacco, alcohol)
3. When approval is deemed to cause significant technical difficulties for the Site

②The contract is deemed to be concluded when the Site’s acceptance is communicated to the user through a confirmation notice as set forth in Article 12(1).

③The Site’s acceptance shall include confirmation of the purchase request, availability, and information on correction or cancellation of the purchase.

Article 11 (Payment Methods)
Payments for goods or services purchased on the Site may be made using any of the following available methods. The Site shall not charge any additional fees for payment processing.

1. Bank transfer via phone, internet, or mail banking

2. Payment by prepaid, debit, or credit card

3. Online direct deposit

4. Electronic currency payment

5. Payment on delivery

6. Payment using mileage or points provided by the Site

7. Payment using gift certificates approved by the Site

8. Other electronic payment methods

Article 12 (Notice of Receipt, Modification, and Cancellation of Purchase Application)
①When the Site receives a purchase request, it shall send a notice of receipt to the user.

②Upon receiving the notice, the user may immediately request modification or cancellation if there is a discrepancy in intention. If the request is made before shipment, the Site shall promptly comply. However, if payment has already been made, Article 15 regarding withdrawal of offer shall apply.

Article 13 (Supply of Goods, etc.)
①Unless otherwise agreed, the Site shall take necessary measures such as production and packaging to deliver goods within seven (7) days of the user’s purchase request. If payment is made in advance, such measures shall be taken within three (3) business days from the date of payment. The Site shall allow users to track the supply process.

②The Site shall clearly specify delivery methods, costs, and periods for purchased goods. If the Site fails to meet the agreed delivery period, it shall compensate the user for resulting damages, unless it proves no intent or negligence.

Article 14 (Refunds)
If the Site cannot deliver the purchased goods due to stock shortages or other reasons, it shall promptly notify the user and refund any received payment within three (3) business days or take necessary refund measures.
Article 15 (Withdrawal of Offer, etc.)
①Users who have entered into a purchase contract with the Site may withdraw their offer within seven (7) days from the date of receiving the contract document (or within seven (7) days from the receipt of the goods, whichever is later), in accordance with the Act on Consumer Protection in Electronic Commerce.

②Users may not return or exchange goods in the following cases:
1. Goods damaged or lost due to user negligence (except when packaging was opened only to check contents)
2. Goods whose value has significantly decreased due to use or partial consumption
3. Goods whose value has significantly decreased due to time-sensitive resale restrictions
4. Goods that can be replicated with identical performance where the original packaging has been damaged

③However, if the Site did not clearly indicate such limitations in advance or provide samples, withdrawal shall not be restricted.

④If goods differ from their description or are not provided as agreed, users may withdraw within three (3) months of receipt or thirty (30) days from the date they became aware of the issue.

Article 16 (Effects of Withdrawal of Offer)
①When goods are returned, the Site shall refund payment within three (3) business days. If delayed, interest shall be added as prescribed in the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce.

②When payment was made by credit card or electronic currency, the Site shall promptly request cancellation of the corresponding payment authorization.

③The user shall bear the cost of returning goods unless the return is due to errors in product description or delivery, in which case the Site shall bear the cost.

④If the user paid for shipping when receiving goods, the Site shall clearly state who bears that cost upon withdrawal.

Article 17 (Protection of Personal Information)
①The Site shall collect only the minimum personal information necessary for providing services.

②The Site shall not collect information prior to membership registration except when legally required for identity verification.

③When collecting and using personal information, the Site shall notify the user of its purpose and obtain consent.

④The Site shall not use collected information for purposes other than those stated, nor provide it to third parties without separate consent, except where required by law.

⑤When consent is required, the Site shall disclose the personal information manager’s identity, purpose of collection, and details of any third-party provision, and allow the user to withdraw consent at any time.

⑥Users may request to view or correct their personal information at any time, and the Site shall promptly comply. While corrections are pending, the Site shall not use such data.

⑦The Site shall minimize the number of personnel handling personal information and is fully responsible for damages caused by leakage, theft, or unauthorized use.

⑧The Site or any third party provided with personal information shall promptly destroy it once the purpose of collection is achieved.

⑨The Site shall not pre-check consent boxes for personal information use and shall clearly inform users of any limitations if consent is denied.

Article 18 (Obligations of the Site)
①The Site shall not engage in unlawful or unethical behavior and shall make every effort to provide stable and continuous services as stipulated in these Terms.

②The Site shall establish a security system to protect users’ personal and financial information.

③If the Site causes damage to users through false or misleading advertisements, it shall bear responsibility.

④The Site shall not send unsolicited commercial emails to users.

Article 19 (User ID and Password Management)
①Members are responsible for managing their ID and password, except as provided in Article 17.

②Members shall not allow third parties to use their ID and password.

③If a member becomes aware of theft or unauthorized use, they must immediately notify the Site and follow its guidance.

Article 20 (User Obligations)
Users shall not engage in the following acts: 1. Registering false information when applying or modifying details
2. Using another person’s information
3. Altering information posted on the Site
4. Sending or posting unauthorized data (e.g., programs)
5. Infringing on intellectual property rights of the Site or third parties
6. Defaming or disrupting the business of the Site or third parties
7. Posting obscene, violent, or otherwise inappropriate content that violates public order or morals
Article 21 (Relationship Between Linked and Linking Sites)
①When a higher-level “linking site” connects to a “linked site” via hyperlinks (text, image, video, etc.), the former is referred to as the linking site and the latter as the linked site.

②The linking site is not responsible for transactions conducted independently by the linked site if it clearly states this disclaimer on its homepage or at the point of linking.

Article 22 (Copyright and Use Restrictions)
①All intellectual property rights and copyrights for content created by the Site belong to the Site.

②Users shall not reproduce, distribute, or use Site-owned materials for commercial purposes or allow third parties to do so without prior written consent.

③When the Site uses copyrights belonging to a user under an agreement, the Site shall notify the user.

Article 23 (Dispute Resolution)
①The Site shall establish and operate a damage compensation body to handle user complaints and claims.

②The Site shall prioritize legitimate user complaints and, if resolution is delayed, shall inform the user of the reason and expected timeframe.

③If a dispute arises and the user requests dispute mediation, it may be resolved by an organization designated by the Fair Trade Commission or a regional governor.

Article 24 (Jurisdiction and Governing Law)
①Lawsuits concerning electronic commerce disputes between the Site and users shall be under the exclusive jurisdiction of the court having authority over the user’s address at the time of filing. If the user has no address or residence in Korea, jurisdiction shall be determined under the Civil Procedure Act.

②Korean law shall govern all electronic commerce disputes between the Site and users.

The KSA website operated by the Korean Standards Association (KSA) establishes and discloses the following Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect users’ personal information and rights, and to handle related complaints promptly and smoothly.
Article 1 (Purpose of Personal Information Processing)
The KSA website shall not use personal information for any purpose other than those stated below. If the purpose of use changes, separate consent will be obtained.

Non-member Civil Complaints and Q&A: Handling of inquiries and customer service responses

Article 2 (Items of Personal Information Processed)
The KSA website processes the following categories of personal information:

Non-member Civil Complaints and Q&A Management – Required items: Name, Email, Contact Number

Article 3 (Retention and Processing Period of Personal Information)
The KSA website retains and processes personal information within the period consented to by the data subject or as required by applicable laws and regulations.

Non-member Information for Civil Complaints and Q&A: 3 years (in accordance with the Act on the Consumer Protection in Electronic Commerce and its Enforcement Decree)

Article 4 (Provision of Personal Information to Third Parties)
The KSA website does not provide personal information to any third party except as otherwise required by law.

Article 5 (Entrustment of Personal Information Processing)
For efficient processing of personal information, the KSA website entrusts certain tasks as follows:

Recipient | Provided Information | Purpose of Use | Retention Period

World Research Co., Ltd. | Name, Email, Mobile Number | Customer Satisfaction Survey | Until the end of the consignment contract

Article 6 (Rights of Data Subjects and Exercise Methods)
Data subjects may, at any time, exercise their rights regarding the access, correction, deletion, or suspension of processing of their personal information held by the KSA website.

Requests may be made in writing, by email, or by fax in accordance with Article 41(1) of the Enforcement Decree of the Personal Information Protection Act, and the KSA website shall take prompt action upon receipt.

Requests may also be made through a legal representative or authorized agent. In such cases, a power of attorney in the form prescribed by Annex Form No. 11 of the Enforcement Rule of the Personal Information Protection Act must be submitted.

Requests for access or suspension of processing may be restricted in accordance with Articles 35(5) and 37(2) of the Personal Information Protection Act.

Requests for correction or deletion cannot be accepted if the information is legally required to be retained by other laws.

The Korean Standards Information Network verifies the identity of the requester or their legitimate representative when handling requests for access, correction, deletion, or suspension of processing.

Article 7 (Destruction of Personal Information)
When personal information becomes unnecessary, such as upon expiration of the retention period or fulfillment of its processing purpose, the KSA website shall destroy such information without delay as follows:

Destruction Procedure: Unnecessary personal information and files are destroyed without delay in accordance with internal policies.

Destruction Method: Personal information in electronic form is permanently deleted using technical methods that prevent recovery, and printed information is shredded or incinerated.

Article 8 (Measures to Ensure the Security of Personal Information)
In accordance with Article 29 of the Personal Information Protection Act, the KSA website implements the following measures to ensure the security of personal information:

Administrative Measures: Establishment and implementation of internal management plans, and regular employee training for those handling personal information

Technical Measures: Access control management, installation of access control systems, encryption of passwords, and installation of security programs

Physical Measures: Access restrictions to computer rooms and data storage areas

Article 9 (Personal Information Protection Officer)
The KSA website designates the following officers and departments responsible for the protection and management of personal information, as well as for handling requests for access and inquiries:

Category | Personal Information Protection Officer | Personal Information Manager | Department for Access Requests

Department | Management Support Headquarters | Knowledge Information Office | Each Department

Name | Director Lee Kyung-geun | Committee Member Kwon Jin-taek | Relevant Department Staff

Phone | 02-6240-4510 | 02-6240-4544

Article 10 (Remedies for Infringement of Rights)
Data subjects may contact the following organizations for dispute resolution or consultation regarding personal information infringements:

Personal Information Infringement Report Center (operated by KISA): 118 (privacy.kisa.or.kr) — Reports and consultation on privacy violations

Personal Information Dispute Mediation Committee: 118 (www.kopico.go.kr) — Applications for dispute mediation and collective dispute resolution (civil remedies)

Supreme Prosecutors’ Office Cyber Crime Investigation Unit: 1301 (www.spo.go.kr)

National Police Agency Cyber Bureau: 182 (cyberbureau.police.go.kr)

Article 11 (Use of Automatic Personal Information Collection Devices)
The KSA website does not use cookies or any similar automatic data collection technologies to store or retrieve user information.

Article 12 (Changes to the Privacy Policy)
This Privacy Policy takes effect from the effective date stated below. Any changes or revisions will be announced on this page.

Effective Date: July 16, 2021 (Amendment to Article 9)

Previous Amendment: January 11, 2019 (Amendment to Article 9)