① “Site” refers to a virtual business space established by the company to allow users to trade goods or services (“Products, etc.”) using computers or other information and communication devices, and also refers to the business operator managing the Site.
② “User” means any person who accesses the Site and receives the services provided by the Site in accordance with these Terms, including both members and non-members.
③ “Member” refers to a person who has registered as a member of the Site and can continuously use the services provided by the Site.
④ “Non-member” refers to a person who uses the services provided by the Site without registering as a member.
① The Site shall post these Terms, the company name, representative’s name, business address (including the address for consumer complaints), phone number, fax number, e-mail address, business registration number, mail-order business registration number, and personal information manager information on the initial service screen (front page) so that users can easily view them. However, the contents of the Terms may also be viewed through a linked screen.
② Before a user agrees to the Terms, the Site must provide a separate link or popup screen for users to confirm important details such as withdrawal of subscription, delivery responsibilities, and refund conditions.
③ The Site may amend these Terms within the scope that does not violate relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Basic Act on Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Framework Act on Consumers.
④ When the Site revises the Terms, it shall specify the effective date and reason for amendment and notify users by posting the current and revised Terms on the initial screen from seven (7) days prior to the effective date until the day before implementation. However, if the amendment is unfavorable to the users, at least thirty (30) days’ prior notice shall be given. In this case, the Site shall clearly display the differences between the current and revised Terms for easy comparison.
⑤ The revised Terms shall apply only to contracts concluded after the effective date, and contracts concluded prior to that date shall be governed by the previous Terms. However, if a user who has already entered into a contract wishes to be bound by the revised Terms, and sends a request within the notification period and the Site agrees, the revised Terms shall apply.
⑥ Matters not provided for in these Terms or interpretations thereof shall be governed by relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, and the guidelines and customary practices established by the Fair Trade Commission.
① The Site performs the following functions:
1. Provision of information on goods or services and conclusion of purchase contracts
2. Delivery of goods or services for which purchase contracts have been concluded
3. Other tasks as determined by the Site
② The Site may change the contents of goods or services to be provided under future contracts if such goods or services are out of stock or if there are changes in technical specifications. In such cases, the Site shall immediately announce the details of the changed goods or services and the date of provision where the current goods or services are displayed.
③ If the Site changes the agreed-upon service due to reasons such as stock shortages or changes in technical specifications, it shall immediately notify the user at the address available to the Site.
④ In the case of the preceding paragraph, the Site shall compensate users for damages caused by such changes, unless it proves that there was no intention or negligence on its part.
① The Site may temporarily suspend the provision of services in the event of maintenance, replacement, malfunction, or interruption of communication facilities.
② The Site shall compensate users or third parties for damages caused by temporary service interruptions, unless the Site proves that it was not intentional or negligent.
③ If services cannot be provided due to business transition, discontinuation, or mergers, the Site shall notify users as stipulated in Article 8 and compensate consumers according to the conditions initially presented. If no compensation standards are provided, the Site shall pay users in cash or equivalent goods for any remaining mileage or points.
① Users apply for membership by filling out the registration form set by the Site and indicating consent to these Terms.
② The Site shall approve membership registration for applicants unless they fall under any of the following:
1. Applicants whose membership has been previously revoked under Article 7(3), except when three years have passed since such revocation and the Site has approved re-registration.
2. Applicants who have provided false, omitted, or incorrect information.
3. Applicants whose registration is deemed to cause significant technical difficulty for the Site.
③ The membership contract becomes effective when the Site’s approval reaches the member.
④ Members must promptly notify the Site of any changes to their registration information through modification procedures or similar methods.
① Members may request withdrawal from the Site at any time, and the Site shall process such requests immediately.
② The Site may restrict or suspend membership in the following cases:
1. False information provided at registration
2. Failure to pay for purchased goods or other debts owed to the Site
3. Disruption of other users’ use of the Site or theft of information
4. Use of the Site for unlawful purposes or actions against public order and morals
③ If the same violation is repeated twice or not corrected within 30 days after restriction or suspension, the Site may terminate the membership.
④ When membership is terminated, the Site shall delete the registration after notifying the member and giving at least 30 days for explanation.
① Notices from the Site to members may be sent to the e-mail address designated in advance by the member and agreed upon with the Site.
② For general notices to an unspecified number of members, the Site may substitute individual notice by posting on the Site’s bulletin board for at least one week. However, individual notice shall be given for matters significantly affecting specific members.
① Users shall apply for purchases on the Site using methods similar to the following, and the Site shall provide the following information in an easily understandable manner:
1. Search and selection of goods or services
2. Entry of recipient’s name, address, phone number, e-mail (or mobile number)
3. Confirmation of Terms, withdrawal rights, shipping fees, installation costs, etc.
4. Indication of consent to the Terms and confirmation (e.g., mouse click)
5. Submission and confirmation of purchase request
6. Selection of payment method
② If the Site needs to provide a buyer’s personal information to a third party, it must notify the buyer of 1) the recipient, 2) the purpose of use, 3) the items provided, and 4) the retention period, and obtain consent. The same applies if any of these details change.
③ If the Site outsources personal information processing to a third party, it must inform the buyer of 1) the contractor and 2) the scope of entrusted work, and obtain consent. However, if outsourcing is necessary for contract performance and service convenience, such notification may be given via the privacy policy instead of separate consent procedures, as permitted by law.
① The Site may refuse to accept a purchase application as described in Article 9 under the following circumstances. However, when contracting with a minor, the Site shall notify that the contract may be canceled by the minor or their legal representative if consent is not obtained.
1. False, incomplete, or incorrect information in the application
2. Purchase of goods or services prohibited under the Youth Protection Act (e.g., tobacco, alcohol)
3. When approval is deemed to cause significant technical difficulties for the Site
② The contract is deemed to be concluded when the Site’s acceptance is communicated to the user through a confirmation notice as set forth in Article 12(1).
③ The Site’s acceptance shall include confirmation of the purchase request, availability, and information on correction or cancellation of the purchase.
Payments for goods or services purchased on the Site may be made using any of the following available methods. The Site shall not charge any additional fees for payment processing.
1. Bank transfer via phone, internet, or mail banking
2. Payment by prepaid, debit, or credit card
3. Online direct deposit
4. Electronic currency payment
5. Payment on delivery
6. Payment using mileage or points provided by the Site
7. Payment using gift certificates approved by the Site
8. Other electronic payment methods
① When the Site receives a purchase request, it shall send a notice of receipt to the user.
② Upon receiving the notice, the user may immediately request modification or cancellation if there is a discrepancy in intention. If the request is made before shipment, the Site shall promptly comply. However, if payment has already been made, Article 15 regarding withdrawal of offer shall apply.
① Unless otherwise agreed, the Site shall take necessary measures such as production and packaging to deliver goods within seven (7) days of the user’s purchase request. If payment is made in advance, such measures shall be taken within three (3) business days from the date of payment. The Site shall allow users to track the supply process.
② The Site shall clearly specify delivery methods, costs, and periods for purchased goods. If the Site fails to meet the agreed delivery period, it shall compensate the user for resulting damages, unless it proves no intent or negligence.
① Users who have entered into a purchase contract with the Site may withdraw their offer within seven (7) days from the date of receiving the contract document (or within seven (7) days from the receipt of the goods, whichever is later), in accordance with the Act on Consumer Protection in Electronic Commerce.
② Users may not return or exchange goods in the following cases:
1. Goods damaged or lost due to user negligence (except when packaging was opened only to check contents)
2. Goods whose value has significantly decreased due to use or partial consumption
3. Goods whose value has significantly decreased due to time-sensitive resale restrictions
4. Goods that can be replicated with identical performance where the original packaging has been damaged
③ However, if the Site did not clearly indicate such limitations in advance or provide samples, withdrawal shall not be restricted.
④ If goods differ from their description or are not provided as agreed, users may withdraw within three (3) months of receipt or thirty (30) days from the date they became aware of the issue.
① When goods are returned, the Site shall refund payment within three (3) business days. If delayed, interest shall be added as prescribed in the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce.
② When payment was made by credit card or electronic currency, the Site shall promptly request cancellation of the corresponding payment authorization.
③ The user shall bear the cost of returning goods unless the return is due to errors in product description or delivery, in which case the Site shall bear the cost.
④ If the user paid for shipping when receiving goods, the Site shall clearly state who bears that cost upon withdrawal.
① The Site shall collect only the minimum personal information necessary for providing services.
② The Site shall not collect information prior to membership registration except when legally required for identity verification.
③ When collecting and using personal information, the Site shall notify the user of its purpose and obtain consent.
④ The Site shall not use collected information for purposes other than those stated, nor provide it to third parties without separate consent, except where required by law.
⑤ When consent is required, the Site shall disclose the personal information manager’s identity, purpose of collection, and details of any third-party provision, and allow the user to withdraw consent at any time.
⑥ Users may request to view or correct their personal information at any time, and the Site shall promptly comply. While corrections are pending, the Site shall not use such data.
⑦ The Site shall minimize the number of personnel handling personal information and is fully responsible for damages caused by leakage, theft, or unauthorized use.
⑧ The Site or any third party provided with personal information shall promptly destroy it once the purpose of collection is achieved.
⑨ The Site shall not pre-check consent boxes for personal information use and shall clearly inform users of any limitations if consent is denied.
① The Site shall not engage in unlawful or unethical behavior and shall make every effort to provide stable and continuous services as stipulated in these Terms.
② The Site shall establish a security system to protect users’ personal and financial information.
③ If the Site causes damage to users through false or misleading advertisements, it shall bear responsibility.
④ The Site shall not send unsolicited commercial emails to users.
① Members are responsible for managing their ID and password, except as provided in Article 17.
② Members shall not allow third parties to use their ID and password.
③ If a member becomes aware of theft or unauthorized use, they must immediately notify the Site and follow its guidance.
① When a higher-level “linking site” connects to a “linked site” via hyperlinks (text, image, video, etc.), the former is referred to as the linking site and the latter as the linked site.
② The linking site is not responsible for transactions conducted independently by the linked site if it clearly states this disclaimer on its homepage or at the point of linking.
① All intellectual property rights and copyrights for content created by the Site belong to the Site.
② Users shall not reproduce, distribute, or use Site-owned materials for commercial purposes or allow third parties to do so without prior written consent.
③ When the Site uses copyrights belonging to a user under an agreement, the Site shall notify the user.
① The Site shall establish and operate a damage compensation body to handle user complaints and claims.
② The Site shall prioritize legitimate user complaints and, if resolution is delayed, shall inform the user of the reason and expected timeframe.
③ If a dispute arises and the user requests dispute mediation, it may be resolved by an organization designated by the Fair Trade Commission or a regional governor.
① Lawsuits concerning electronic commerce disputes between the Site and users shall be under the exclusive jurisdiction of the court having authority over the user’s address at the time of filing. If the user has no address or residence in Korea, jurisdiction shall be determined under the Civil Procedure Act.
② Korean law shall govern all electronic commerce disputes between the Site and users.
